FY24 Managed Services Security as a Service on Azure
Purpose: Purpose of this offering is to provide flexibility to client where they can opt to MSP service only relevant to Security.
- 24×7 Monitoring of SOAR tool provided by client or Azure Sentinel.
- Reporting to CISO or relevant stakeholders in case of issue
- Quarterly review of environment and provide reports of current state of security posture.
- Provide recommendations to on vulnerabilities.
- Assistance in implementing suggestions provided by Security (Up to certain hours and limited to Technology) ## Onboarding of User:
Our Approach
- In this phase Managed Services team will go through resources and identify current state and report to customer
- Gets access to all the resources.
- Discussion with owners of resources to get more understating.
- Discussion with CISO team to understand process and procedure followed in current company
- Initiate handover process with IFI Managed Services Team
- Create SOP and Run book to document process and key people.
- Take control of all security products and remove access or set as reader access of customers.
- On board customer to ITSM tools
- Setup Alerts with IFI Managed Services team
- 24x 7 Monitoring of alerts
- Provide improvement for security score (Monthly)
- Setup governance and policy on azure environment as per benchmark define by security team.
- In case of alert inform security team
- Work with Azure and customer in case security risk detected if can not be resolved in house.